Legal

Privacy Policy

Last updated: November 25, 2025

Bryant Heating, Cooling & Refrigeration ("Bryant Heating & Cooling," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data when you visit our website or contact us for HVAC services.

Information we collect

Information you provide

We collect information that you voluntarily provide when you contact us or submit a form, including your name, phone number, email address, service address, and details about your heating, cooling, generator, or indoor air quality needs.

Information collected automatically

When you visit our website, we may automatically receive information from your browser or device, such as your IP address, device type, browser type, pages viewed, general (city-level) location, and referring website. Cookies or similar technologies may be used to improve website performance and understand how visitors interact with our site.

How we use your information

We use the information we collect to respond to service requests or questions, schedule HVAC or generator services, improve our website and customer experience, provide customer support, send service updates or important notifications, maintain website security, and comply with legal obligations. We do not sell your personal information.

How we share your information

We may share information with trusted third-party service providers who help us operate our website, provide analytics, or support our marketing efforts. These providers are required to protect your information. We may also share information if necessary to comply with the law or protect our rights, property, or customers.

Cookies and tracking

Cookies help us keep the website secure, remember your preferences, and analyze site usage. You may disable cookies in your browser settings, but some features may not work properly.

Data security

We take reasonable steps to protect the information we collect. However, no online transmission or storage system is completely secure.

Links to other websites

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.

Children's privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13.

Service area

Bryant Heating & Cooling provides HVAC services throughout Columbus and Central Ohio, including Blacklick, Gahanna, Granville, Johnstown, New Albany, Newark, Pataskala, Westerville, and surrounding communities.

Your choices

If you wish to update, correct, or request removal of your information, you may contact us at any time.

Contact us

Bryant Heating, Cooling & Refrigeration
88 Stonesthrow Drive
Alexandria, Ohio 43001
Phone: (614) 855-9010
Email: service@bryantheatingcooling.com
Website: https://bryantheatingcooling.com/

Changes to this policy

We may update this Privacy Policy periodically. The latest update date will always appear at the top of the page.